The info you provide is very terse.
“SF6” is probably http://www.sanfranroaster.com/sf-6lb <http://www.sanfranroaster.com/sf-6lb>
And “Watlow" I assume to mean http://www.watlow.com/products/controllers/temperature.cfm <http://www.watlow.com/products/controllers/temperature.cfm>
My hunch is you maybe just connected the cables without making sure that variables like baud speed, even/uneven, parity, stopbits are all set exactly the same on both ends.
SF should be providing that info / assistance in their manuals / service desk.
Frans
> Op 29 sep. 2015, om 02:28 heeft Nate White <wcrcompany(a)gmail.com> het volgende geschreven:
>
> Which is Modbus Error: readfloat() Modbus Error: [connection] failed to connect [rtu baud[9600]] Aline 23885
>
> This is on an SF6 with Watlow. I'm sure this is a stupid question, my apologies.
>
> Nate
> _______________________________________________
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> Artisan-User(a)lists.einfachkaffee.de
> https://lists.mokelbu.de/listinfo/artisan-user
I was able to get my phidget 1048 board to work on another laptop. So then I
compared registry settings looking for a needle in a haystack. Looking some
more online I saw factory reset and this cleared up my issue. I think
either connecting the thermocouple wrong or checking the asynch made some
change in the registry (or somewhere) that was not reversible and caused the
BT and ET to always read -1 leading to the error message. Hope this helps
in some way but glad it's fixed now. Factory reset will be remembered, lol.
Now that I'm connected right the offset don't look very bad either.
Fred
-----Original Message-----
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1. Re: Happy New Year (soon) and Thank You (Marko Luther)
----------------------------------------------------------------------
Message: 1
Date: Tue, 27 Dec 2016 17:48:35 +0100
From: Marko Luther <marko.luther(a)gmx.net>
Subject: Re: [Artisan-user] Happy New Year (soon) and Thank You
To: Susan <susanjom(a)sonic.net>
Cc: artisan-user(a)lists.einfachkaffee.de
Message-ID: <6858F27D-0487-49D1-89A3-B37FCFD5AC5E(a)gmx.net>
Content-Type: text/plain; charset=us-ascii
Dear Susan and all,
thanks for your support thought this year. You are not totally innocent that
this list got a lot more productive recently. I promise to document more
details and hints on the Artisan blog and add a proper index to this as well
in the near future.
I wish you and all Artisan users a relaxed Christmas time and peaceful 2017,
Marko
> On 26 Dec 2016, at 20:53, Susan <susanjom(a)sonic.net> wrote:
>
> This User List has been such an excellent resource for me.
> I want to thank everyone who has given and taken and given back.
> Seems to me there has been an uptick in the sharing from users of late
> for which I am grateful.
>
> Thank You
> _______________________________________________
> Artisan-User mailing list
> Artisan-User(a)lists.einfachkaffee.de
> https://lists.mokelbu.de/listinfo/artisan-user
------------------------------
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Artisan-User(a)lists.einfachkaffee.de
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End of Artisan-User Digest, Vol 66, Issue 35
********************************************
In trying to set up Artisan 0.9.0 (1376) with the Phidgets 1048 board I
encountered some issues. I finally found I had the thermocouple leads
reversed....dumb. I corrected that. Then in playing with the config I
checked Asynch, from then on the ET and BT displayed values were always -1
and it generated the following message:
Eval_math_experssion ()unexpected EOF while parsing (<string>, lin 0) @ line
2059.
Unchecking asynch doesn't fix this. I even did a uninstall and reinstalled
artisan with the same result. Tried using another USB port too.....also did
many reboots.
The Phidgets program works and reads the thermocouples just fine. I'm not
sure what to do right now and can't really do any roasting until I solve
this.
This is on a laptop running XP.
Thanks,
Fred
-----Original Message-----
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1. Re: Happy New Year (soon) and Thank You (Marko Luther)
----------------------------------------------------------------------
Message: 1
Date: Tue, 27 Dec 2016 17:48:35 +0100
From: Marko Luther <marko.luther(a)gmx.net>
Subject: Re: [Artisan-user] Happy New Year (soon) and Thank You
To: Susan <susanjom(a)sonic.net>
Cc: artisan-user(a)lists.einfachkaffee.de
Message-ID: <6858F27D-0487-49D1-89A3-B37FCFD5AC5E(a)gmx.net>
Content-Type: text/plain; charset=us-ascii
Dear Susan and all,
thanks for your support thought this year. You are not totally innocent that
this list got a lot more productive recently. I promise to document more
details and hints on the Artisan blog and add a proper index to this as well
in the near future.
I wish you and all Artisan users a relaxed Christmas time and peaceful 2017,
Marko
> On 26 Dec 2016, at 20:53, Susan <susanjom(a)sonic.net> wrote:
>
> This User List has been such an excellent resource for me.
> I want to thank everyone who has given and taken and given back.
> Seems to me there has been an uptick in the sharing from users of late
> for which I am grateful.
>
> Thank You
> _______________________________________________
> Artisan-User mailing list
> Artisan-User(a)lists.einfachkaffee.de
> https://lists.mokelbu.de/listinfo/artisan-user
------------------------------
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Artisan-User(a)lists.einfachkaffee.de
https://lists.mokelbu.de/listinfo/artisan-user
End of Artisan-User Digest, Vol 66, Issue 35
********************************************
I recently converted from using one of the Omega Dual probe data loggers to
the Phidget 1048. I have a new dual probe J type BP sensor, ungrounded.
One probe goes to the Phidget board and the other goes to the PID SD single
set point controller for the Ambex YM-2. A 2nd j type probe is being used
for the exhaust temperature. I was using a similar configuration for the
Omega data logger before.
My problem is that the exhaust probe and BT probes that are both going to
the Phidget read about 70 deg F today. The BT probe going to the roaster
controller is reading 59 F degrees. It is only about 59 F today, chilly.
This is inside a shed protected from the weather. The Phidget board is out
in the free air in the Phidget housing mounted on a wood platform raised up
a bit using the included hardware. I have not fired up the roaster so there
are no sources of heat around the Phidget board.
I'm not sure why the Phidget board is reading 11 deg F warmer I checked with
my Omega logger and one of the old probes and it confirms that 59 F is the
correct temperature.
Do I need to offset this to get the Phidget to work correctly or is there a
problem with the sensor on the Phidget board? I saw somewhere about adding
x -11 someplace to offset but I would like to understand the issue first.
No offset was ever needed with the Omega logger.
Thanks
Fred Bacher
Cup of Joy Coffee Roasters
San Diego, CA
-----Original Message-----
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1. Re: Happy New Year (soon) and Thank You (Marko Luther)
----------------------------------------------------------------------
Message: 1
Date: Tue, 27 Dec 2016 17:48:35 +0100
From: Marko Luther <marko.luther(a)gmx.net>
Subject: Re: [Artisan-user] Happy New Year (soon) and Thank You
To: Susan <susanjom(a)sonic.net>
Cc: artisan-user(a)lists.einfachkaffee.de
Message-ID: <6858F27D-0487-49D1-89A3-B37FCFD5AC5E(a)gmx.net>
Content-Type: text/plain; charset=us-ascii
Dear Susan and all,
thanks for your support thought this year. You are not totally innocent that
this list got a lot more productive recently. I promise to document more
details and hints on the Artisan blog and add a proper index to this as well
in the near future.
I wish you and all Artisan users a relaxed Christmas time and peaceful 2017,
Marko
> On 26 Dec 2016, at 20:53, Susan <susanjom(a)sonic.net> wrote:
>
> This User List has been such an excellent resource for me.
> I want to thank everyone who has given and taken and given back.
> Seems to me there has been an uptick in the sharing from users of late
> for which I am grateful.
>
> Thank You
> _______________________________________________
> Artisan-User mailing list
> Artisan-User(a)lists.einfachkaffee.de
> https://lists.mokelbu.de/listinfo/artisan-user
------------------------------
_______________________________________________
Artisan-User mailing list
Artisan-User(a)lists.einfachkaffee.de
https://lists.mokelbu.de/listinfo/artisan-user
End of Artisan-User Digest, Vol 66, Issue 35
********************************************
This User List has been such an excellent resource for me.
I want to thank everyone who has given and taken and given back.
Seems to me there has been an uptick in the sharing from users of late
for which I am grateful.
Thank You
Hi,
I'm probably a little late but I have been using
Artisan (now version 1.0.3b) on Windows 10 64bit with no problems
communicating
with a tc4 shield on an Arduino Uno (original).
If you can get an Arduino (clone) it would be a fast way of testing
your ftdi cable.
Good luck!
El lun., 26 dic. 2016 a las 9:59, <
artisan-user-request(a)lists.einfachkaffee.de> escribió:
> Send Artisan-User mailing list submissions to
> artisan-user(a)lists.einfachkaffee.de
>
> To subscribe or unsubscribe via the World Wide Web, visit
> https://lists.mokelbu.de/listinfo/artisan-user
> or, via email, send a message with subject or body 'help' to
> artisan-user-request(a)lists.einfachkaffee.de
>
> You can reach the person managing the list at
> artisan-user-owner(a)lists.einfachkaffee.de
>
> When replying, please edit your Subject line so it is more specific
> than "Re: Contents of Artisan-User digest..."
>
>
> Today's Topics:
>
> 1. Re: Account # RH0818162 (Marko Luther)
> 2. Re: Account # RH0818162 (Sean Boyce)
> 3. Re: Account # RH0818162 (Marko Luther)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Mon, 26 Dec 2016 13:21:49 +0100
> From: Marko Luther <marko.luther(a)gmx.net>
> Subject: Re: [Artisan-user] Account # RH0818162
> To: Sean Boyce <sean.a.boyce(a)gmail.com>
> Cc: "artisan-user(a)lists.einfachkaffee.de"
> <artisan-user(a)lists.einfachkaffee.de>, Randy Wolsten
> <randy(a)purissimocoffee.com>
> Message-ID: <9A532335-D4AD-464B-9A9F-DBFB01BE98A1(a)gmx.net>
> Content-Type: text/plain; charset=utf-8
>
> Thanks Sean for this additional information.
>
> I can report that FTDI driver problems also hit Artisan users on Mac OS X.
> The fact is that each FTDI driver chip has contains some IDs that are
> checked again lists in the FTDI driver. If no match is detected, the
> connected device is just not recognised. This happens with fake FTDI
> devices (often build in China) that did not pay the corresponding
> registration fee to retrieve an FTDI device ID.
>
> M
>
> > On 26 Dec 2016, at 11:54, Sean Boyce <sean.a.boyce(a)gmail.com> wrote:
> >
> > Hello,
> >
> > In 2014 there was a bit of a scandal in the electronics industry when
> FTDI produced drivers for windows that caused any devices with fake FTDI
> USB-to-Serial converters to cease functioning (FT232R is a chip by FTDI).
> It's quite difficult to tell the fake and real chips apart and sometimes
> you get a box of fake chips even from reputable sources or inside
> well-engineered products. Since these malicious FTDI drivers were included
> in Windows Update, this could explain why your device suddenly stopped
> working.
> >
> > Anyway if the USB-to-serial cable is detachable then I would consider
> trying a new cable, unless I could confirm that cable works with a
> different device. Sometimes you can also roll back the drivers in windows
> to an earlier version (this worked for me one time with a known fake FTDI
> chip)
> >
> > This might not be the source of your problem but it's common enough that
> I thought I might mention it. If your cable is not detachable it's still
> possible to identify this problem (and there's a workaround to get the fake
> chips working again) but it's a bit of a pain and so perhaps better to try
> other avenues of inquiry first.
> >
> > This happened to me earlier this year and I lost a whole day of
> engineering time to it, I was not very happy and no longer carry FTDI
> devices in my toolbox. More info on the driver situation can be found here,
> if you're interested:
> >
> > https://en.wikipedia.org/wiki/FTDI#Driver_controversy
> >
> > Best,
> > Sean
> >
> >
> >
> > On Sat, Dec 24, 2016 at 4:00 AM, Frans Goddijn <frans(a)goddijn.com>
> wrote:
> > Thanks!
> >
> > Those screen snapshots look good, I can?t see anything immediately wrong.
> >
> > "USB Serial Port COM6" is selected if I see it correctly. Are there
> other ports available? Are we sure this is the port where the PID is
> connected to? How do we know this?
> >
> > So far it looks like the machine / PID is not functioning correctly, or
> would need to be checked.
> >
> > You say USB cords have been swapped, but are you talking about
> RS232-to-USB converter like I mentioned in that blog?
> >
> >
> http://kostverlorenvaart.blogspot.nl/2014/02/better-cable-more-monitoring.h…
> >
> > Can the Omron PID itself be swapped like the cables? If you have one
> that works well.
> >
> > Is it the BC-5 roaster of $ 6,000 on this page?
> > http://www.buckeyecoffee.com/bc-coffee-roasters.html
> >
> > Was it communicating with Artisan before Harper sold it to Wolsten?
> >
> >
> > Frans
> >
> >
> >> Begin doorgestuurd bericht:
> >>
> >> Van: "Randy(a)BuckeyeCoffee.com" <Randy(a)BuckeyeCoffee.com>
> >> Onderwerp: Doorst.: Account # RH0818162
> >> Datum: 23 december 2016 21:46:10 CET
> >> Aan: Frans Goddijn <frans(a)goddijn.com>
> >> Kopie: Randy Harper <Randy(a)BuckeyeCoffee.com>, Randy Wolsten <
> randy(a)purissimocoffee.com>
> >>
> >>
> >> Frans;
> >>
> >> Here are the screen shots. I use an older version of Artisan and have
> not seen the need to upgrade so the screens look a bit different but I did
> not see any setting wrong:
> >>
> >> If I?m not mistaken and Mr Wolsten can correct me. His software does
> not seem to register any temperature settings beyond (0 C ot 32F) on
> >> computer. It appears the computer is not recognizing roaster. He tried
> changing USB cords (as we have had a bad cord every now and the) Plus he
> has changed the serial port setting but still no reading.
> >>
> >> thank you for your help!
> >>
> >> Randy HARPER
> >>
> >>>
> >>> <Artisan Device Assignment settings.PNG><Artisan Modbus
> settings.PNG><Device Manager and Port Settings.PNG>
> >>
> >
> >
> > _______________________________________________
> > Artisan-User mailing list
> > Artisan-User(a)lists.einfachkaffee.de
> > https://lists.mokelbu.de/listinfo/artisan-user
> >
> >
> > _______________________________________________
> > Artisan-User mailing list
> > Artisan-User(a)lists.einfachkaffee.de
> > https://lists.mokelbu.de/listinfo/artisan-user
>
>
>
> ------------------------------
>
> Message: 2
> Date: Mon, 26 Dec 2016 20:24:20 +0700
> From: Sean Boyce <sean.a.boyce(a)gmail.com>
> Subject: Re: [Artisan-user] Account # RH0818162
> To: Marko Luther <marko.luther(a)gmx.net>
> Cc: "artisan-user(a)lists.einfachkaffee.de"
> <artisan-user(a)lists.einfachkaffee.de>, Randy Wolsten
> <randy(a)purissimocoffee.com>
> Message-ID:
> <CAJpc3QgAroe1KizQFhh+R8FXjiYS6GY6qwMykn=c=
> qwjQQo_9Q(a)mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Hello Marko,
>
> I hadn't realized this affected MacOS users as well!
>
> Unfortunately, MacOS doesn't seem to have an equivalent to the Linux
> 'lsusb' that I would use to diagnose this issue, but if one were to use the
> graphical method here:
>
>
> https://pim.famnit.upr.si/blog/index.php?/archives/165-OS-X-equivalent-to-l…
>
> ...and see the PCI Vendor ID as 0x0000 then that would be confirmation that
> the malicious driver has permanently disabled the fake chip and the cable
> will require maintenance. If the vendor ID is anything but 0x0000 then
> chances are that the cable itself is still OK but it doesn't rule out
> compatibility issues on that specific computer issues due to a fake chip as
> FTDI has released more than one malicious driver (the worst one actually
> sets vendor ID to 0x0000 though, which often breaks the device in question
> unless you rewrite it).
>
> Unfortunately, licensed FTDI chips are not really available in my country
> and so it's a bit of a mess. I have found that Ch340 based cables are a
> good alternative, as well as PL2303. The driver download link on the
> packaging is a good indication of what chip is in the device.
>
> Hope this is helpful in troubleshooting serial cable problems!
>
> Sean
>
>
> On Mon, Dec 26, 2016 at 7:21 PM, Marko Luther <marko.luther(a)gmx.net>
> wrote:
>
> > Thanks Sean for this additional information.
> >
> > I can report that FTDI driver problems also hit Artisan users on Mac OS
> X.
> > The fact is that each FTDI driver chip has contains some IDs that are
> > checked again lists in the FTDI driver. If no match is detected, the
> > connected device is just not recognised. This happens with fake FTDI
> > devices (often build in China) that did not pay the corresponding
> > registration fee to retrieve an FTDI device ID.
> >
> > M
> >
> > > On 26 Dec 2016, at 11:54, Sean Boyce <sean.a.boyce(a)gmail.com> wrote:
> > >
> > > Hello,
> > >
> > > In 2014 there was a bit of a scandal in the electronics industry when
> > FTDI produced drivers for windows that caused any devices with fake FTDI
> > USB-to-Serial converters to cease functioning (FT232R is a chip by FTDI).
> > It's quite difficult to tell the fake and real chips apart and sometimes
> > you get a box of fake chips even from reputable sources or inside
> > well-engineered products. Since these malicious FTDI drivers were
> included
> > in Windows Update, this could explain why your device suddenly stopped
> > working.
> > >
> > > Anyway if the USB-to-serial cable is detachable then I would consider
> > trying a new cable, unless I could confirm that cable works with a
> > different device. Sometimes you can also roll back the drivers in windows
> > to an earlier version (this worked for me one time with a known fake FTDI
> > chip)
> > >
> > > This might not be the source of your problem but it's common enough
> that
> > I thought I might mention it. If your cable is not detachable it's still
> > possible to identify this problem (and there's a workaround to get the
> fake
> > chips working again) but it's a bit of a pain and so perhaps better to
> try
> > other avenues of inquiry first.
> > >
> > > This happened to me earlier this year and I lost a whole day of
> > engineering time to it, I was not very happy and no longer carry FTDI
> > devices in my toolbox. More info on the driver situation can be found
> here,
> > if you're interested:
> > >
> > > https://en.wikipedia.org/wiki/FTDI#Driver_controversy
> > >
> > > Best,
> > > Sean
> > >
> > >
> > >
> > > On Sat, Dec 24, 2016 at 4:00 AM, Frans Goddijn <frans(a)goddijn.com>
> > wrote:
> > > Thanks!
> > >
> > > Those screen snapshots look good, I can?t see anything immediately
> wrong.
> > >
> > > "USB Serial Port COM6" is selected if I see it correctly. Are there
> > other ports available? Are we sure this is the port where the PID is
> > connected to? How do we know this?
> > >
> > > So far it looks like the machine / PID is not functioning correctly, or
> > would need to be checked.
> > >
> > > You say USB cords have been swapped, but are you talking about
> > RS232-to-USB converter like I mentioned in that blog?
> > >
> > > http://kostverlorenvaart.blogspot.nl/2014/02/better-
> > cable-more-monitoring.html
> > >
> > > Can the Omron PID itself be swapped like the cables? If you have one
> > that works well.
> > >
> > > Is it the BC-5 roaster of $ 6,000 on this page?
> > > http://www.buckeyecoffee.com/bc-coffee-roasters.html
> > >
> > > Was it communicating with Artisan before Harper sold it to Wolsten?
> > >
> > >
> > > Frans
> > >
> > >
> > >> Begin doorgestuurd bericht:
> > >>
> > >> Van: "Randy(a)BuckeyeCoffee.com" <Randy(a)BuckeyeCoffee.com>
> > >> Onderwerp: Doorst.: Account # RH0818162
> > >> Datum: 23 december 2016 21:46:10 CET
> > >> Aan: Frans Goddijn <frans(a)goddijn.com>
> > >> Kopie: Randy Harper <Randy(a)BuckeyeCoffee.com>, Randy Wolsten <
> > randy(a)purissimocoffee.com>
> > >>
> > >>
> > >> Frans;
> > >>
> > >> Here are the screen shots. I use an older version of Artisan and have
> > not seen the need to upgrade so the screens look a bit different but I
> did
> > not see any setting wrong:
> > >>
> > >> If I?m not mistaken and Mr Wolsten can correct me. His software does
> > not seem to register any temperature settings beyond (0 C ot 32F) on
> > >> computer. It appears the computer is not recognizing roaster. He
> tried
> > changing USB cords (as we have had a bad cord every now and the) Plus he
> > has changed the serial port setting but still no reading.
> > >>
> > >> thank you for your help!
> > >>
> > >> Randy HARPER
> > >>
> > >>>
> > >>> <Artisan Device Assignment settings.PNG><Artisan Modbus
> > settings.PNG><Device Manager and Port Settings.PNG>
> > >>
> > >
> > >
> > > _______________________________________________
> > > Artisan-User mailing list
> > > Artisan-User(a)lists.einfachkaffee.de
> > > https://lists.mokelbu.de/listinfo/artisan-user
> > >
> > >
> > > _______________________________________________
> > > Artisan-User mailing list
> > > Artisan-User(a)lists.einfachkaffee.de
> > > https://lists.mokelbu.de/listinfo/artisan-user
> >
> >
>
Okay, good, it’s fantastic how the Artisan community is helping out and coming up with suggestions.
I’m confident the machine will eventually be enabled to communicate fine!
Best,
Frans
> Op 26 dec. 2016, om 16:26 heeft Randy(a)buckeyecoffee.com <randy(a)buckeyecoffee.com> het volgende geschreven:
>
> Thank you all for your help! We have a video online for the settings on the OMRONS in case a person accidentally changes the settings:
> https://www.youtube.com/watch?v=axcH5C_mR04&sns=em <https://www.youtube.com/watch?v=axcH5C_mR04&sns=em>
>
> We asked Mr Wolsten to check these and he said it was unchanged. I have sent him a new data logger USB device and asked him to send pictures of his in case a wire is loose but he has not sent any pictures. So we are sort of questing when a client tells us a problem but will not send us pictures and video clips. He said Artisan worked fine when he used it with a Proaster roaster. I am still unsure if he has downloaded and connected to the right driver.
>
> I hope when he replaces the data logger he takes pictures for us of everything before and after.
>
> Is there a screen in Artisan or Windows that actually shows the driver installed other than the serial port screen on Artisan? I still don't think the connection with the driver is accurate.
>
> Thanks again for all your awesome work!
>
> Thank you;
> Randy Harper
>
>
> CHECK US OUT ON THE BBB!
>
> http://www.bbb.org/phoenix/business-reviews/coffee-roasting-and-handling-eq… <http://www.bbb.org/phoenix/business-reviews/coffee-roasting-and-handling-eq…>
>
> On Dec 26, 2016, at 8:03 AM, Frans Goddijn <frans(a)goddijn.com <mailto:frans@goddijn.com>> wrote:
>
>>
>>> Op 26 dec. 2016, om 15:59 heeft Marko Luther <marko.luther(a)gmx.net <mailto:marko.luther@gmx.net>> het volgende geschreven:
>>>
>>> It just came to my mind, that another issue for the actual issue of this "friend" could be a reconfigured Omron PID where either the communication parameters and/or the unit id were modified.
>>>
>>> M
>>
>> That would be consistent with my suggestion below
>>
>> Frans
>>
>>
>>> Op 23 dec. 2016, om 22:00 heeft Frans Goddijn <frans(a)goddijn.com <mailto:frans@goddijn.com>> het volgende geschreven:
>>>
>>>
>>> So far it looks like the machine / PID is not functioning correctly, or would need to be checked.
>>> […]
>>
>>> Can the Omron PID itself be swapped like the cables? If you have one that works well.
>>>
>>> Is it the BC-5 roaster of $ 6,000 on this page?
>>> http://www.buckeyecoffee.com/bc-coffee-roasters.html <http://www.buckeyecoffee.com/bc-coffee-roasters.html>
>>>
>>> Was it communicating with Artisan before Harper sold it to Wolsten?
>>
>>
>> _______________________________________________
>> Artisan-User mailing list
>> Artisan-User(a)lists.einfachkaffee.de <mailto:Artisan-User@lists.einfachkaffee.de>
>> https://lists.mokelbu.de/listinfo/artisan-user <https://lists.mokelbu.de/listinfo/artisan-user>
It just came to my mind, that another issue for the actual issue of this "friend" could be a reconfigured Omron PID where either the communication parameters and/or the unit id were modified.
M
> On 26 Dec 2016, at 14:24, Sean Boyce <sean.a.boyce(a)gmail.com> wrote:
>
> Hello Marko,
>
> I hadn't realized this affected MacOS users as well!
>
> Unfortunately, MacOS doesn't seem to have an equivalent to the Linux 'lsusb' that I would use to diagnose this issue, but if one were to use the graphical method here:
>
> https://pim.famnit.upr.si/blog/index.php?/archives/165-OS-X-equivalent-to-l…
>
> ...and see the PCI Vendor ID as 0x0000 then that would be confirmation that the malicious driver has permanently disabled the fake chip and the cable will require maintenance. If the vendor ID is anything but 0x0000 then chances are that the cable itself is still OK but it doesn't rule out compatibility issues on that specific computer issues due to a fake chip as FTDI has released more than one malicious driver (the worst one actually sets vendor ID to 0x0000 though, which often breaks the device in question unless you rewrite it).
>
> Unfortunately, licensed FTDI chips are not really available in my country and so it's a bit of a mess. I have found that Ch340 based cables are a good alternative, as well as PL2303. The driver download link on the packaging is a good indication of what chip is in the device.
>
> Hope this is helpful in troubleshooting serial cable problems!
>
> Sean
>
>
> On Mon, Dec 26, 2016 at 7:21 PM, Marko Luther <marko.luther(a)gmx.net> wrote:
> Thanks Sean for this additional information.
>
> I can report that FTDI driver problems also hit Artisan users on Mac OS X. The fact is that each FTDI driver chip has contains some IDs that are checked again lists in the FTDI driver. If no match is detected, the connected device is just not recognised. This happens with fake FTDI devices (often build in China) that did not pay the corresponding registration fee to retrieve an FTDI device ID.
>
> M
>
> > On 26 Dec 2016, at 11:54, Sean Boyce <sean.a.boyce(a)gmail.com> wrote:
> >
> > Hello,
> >
> > In 2014 there was a bit of a scandal in the electronics industry when FTDI produced drivers for windows that caused any devices with fake FTDI USB-to-Serial converters to cease functioning (FT232R is a chip by FTDI). It's quite difficult to tell the fake and real chips apart and sometimes you get a box of fake chips even from reputable sources or inside well-engineered products. Since these malicious FTDI drivers were included in Windows Update, this could explain why your device suddenly stopped working.
> >
> > Anyway if the USB-to-serial cable is detachable then I would consider trying a new cable, unless I could confirm that cable works with a different device. Sometimes you can also roll back the drivers in windows to an earlier version (this worked for me one time with a known fake FTDI chip)
> >
> > This might not be the source of your problem but it's common enough that I thought I might mention it. If your cable is not detachable it's still possible to identify this problem (and there's a workaround to get the fake chips working again) but it's a bit of a pain and so perhaps better to try other avenues of inquiry first.
> >
> > This happened to me earlier this year and I lost a whole day of engineering time to it, I was not very happy and no longer carry FTDI devices in my toolbox. More info on the driver situation can be found here, if you're interested:
> >
> > https://en.wikipedia.org/wiki/FTDI#Driver_controversy
> >
> > Best,
> > Sean
> >
> >
> >
> > On Sat, Dec 24, 2016 at 4:00 AM, Frans Goddijn <frans(a)goddijn.com> wrote:
> > Thanks!
> >
> > Those screen snapshots look good, I can’t see anything immediately wrong.
> >
> > "USB Serial Port COM6" is selected if I see it correctly. Are there other ports available? Are we sure this is the port where the PID is connected to? How do we know this?
> >
> > So far it looks like the machine / PID is not functioning correctly, or would need to be checked.
> >
> > You say USB cords have been swapped, but are you talking about RS232-to-USB converter like I mentioned in that blog?
> >
> > http://kostverlorenvaart.blogspot.nl/2014/02/better-cable-more-monitoring.h…
> >
> > Can the Omron PID itself be swapped like the cables? If you have one that works well.
> >
> > Is it the BC-5 roaster of $ 6,000 on this page?
> > http://www.buckeyecoffee.com/bc-coffee-roasters.html
> >
> > Was it communicating with Artisan before Harper sold it to Wolsten?
> >
> >
> > Frans
> >
> >
> >> Begin doorgestuurd bericht:
> >>
> >> Van: "Randy(a)BuckeyeCoffee.com" <Randy(a)BuckeyeCoffee.com>
> >> Onderwerp: Doorst.: Account # RH0818162
> >> Datum: 23 december 2016 21:46:10 CET
> >> Aan: Frans Goddijn <frans(a)goddijn.com>
> >> Kopie: Randy Harper <Randy(a)BuckeyeCoffee.com>, Randy Wolsten <randy(a)purissimocoffee.com>
> >>
> >>
> >> Frans;
> >>
> >> Here are the screen shots. I use an older version of Artisan and have not seen the need to upgrade so the screens look a bit different but I did not see any setting wrong:
> >>
> >> If I’m not mistaken and Mr Wolsten can correct me. His software does not seem to register any temperature settings beyond (0 C ot 32F) on
> >> computer. It appears the computer is not recognizing roaster. He tried changing USB cords (as we have had a bad cord every now and the) Plus he has changed the serial port setting but still no reading.
> >>
> >> thank you for your help!
> >>
> >> Randy HARPER
> >>
> >>>
> >>> <Artisan Device Assignment settings.PNG><Artisan Modbus settings.PNG><Device Manager and Port Settings.PNG>
> >>
> >
> >
> > _______________________________________________
> > Artisan-User mailing list
> > Artisan-User(a)lists.einfachkaffee.de
> > https://lists.mokelbu.de/listinfo/artisan-user
> >
> >
> > _______________________________________________
> > Artisan-User mailing list
> > Artisan-User(a)lists.einfachkaffee.de
> > https://lists.mokelbu.de/listinfo/artisan-user
>
>
Thanks Sean for this additional information.
I can report that FTDI driver problems also hit Artisan users on Mac OS X. The fact is that each FTDI driver chip has contains some IDs that are checked again lists in the FTDI driver. If no match is detected, the connected device is just not recognised. This happens with fake FTDI devices (often build in China) that did not pay the corresponding registration fee to retrieve an FTDI device ID.
M
> On 26 Dec 2016, at 11:54, Sean Boyce <sean.a.boyce(a)gmail.com> wrote:
>
> Hello,
>
> In 2014 there was a bit of a scandal in the electronics industry when FTDI produced drivers for windows that caused any devices with fake FTDI USB-to-Serial converters to cease functioning (FT232R is a chip by FTDI). It's quite difficult to tell the fake and real chips apart and sometimes you get a box of fake chips even from reputable sources or inside well-engineered products. Since these malicious FTDI drivers were included in Windows Update, this could explain why your device suddenly stopped working.
>
> Anyway if the USB-to-serial cable is detachable then I would consider trying a new cable, unless I could confirm that cable works with a different device. Sometimes you can also roll back the drivers in windows to an earlier version (this worked for me one time with a known fake FTDI chip)
>
> This might not be the source of your problem but it's common enough that I thought I might mention it. If your cable is not detachable it's still possible to identify this problem (and there's a workaround to get the fake chips working again) but it's a bit of a pain and so perhaps better to try other avenues of inquiry first.
>
> This happened to me earlier this year and I lost a whole day of engineering time to it, I was not very happy and no longer carry FTDI devices in my toolbox. More info on the driver situation can be found here, if you're interested:
>
> https://en.wikipedia.org/wiki/FTDI#Driver_controversy
>
> Best,
> Sean
>
>
>
> On Sat, Dec 24, 2016 at 4:00 AM, Frans Goddijn <frans(a)goddijn.com> wrote:
> Thanks!
>
> Those screen snapshots look good, I can’t see anything immediately wrong.
>
> "USB Serial Port COM6" is selected if I see it correctly. Are there other ports available? Are we sure this is the port where the PID is connected to? How do we know this?
>
> So far it looks like the machine / PID is not functioning correctly, or would need to be checked.
>
> You say USB cords have been swapped, but are you talking about RS232-to-USB converter like I mentioned in that blog?
>
> http://kostverlorenvaart.blogspot.nl/2014/02/better-cable-more-monitoring.h…
>
> Can the Omron PID itself be swapped like the cables? If you have one that works well.
>
> Is it the BC-5 roaster of $ 6,000 on this page?
> http://www.buckeyecoffee.com/bc-coffee-roasters.html
>
> Was it communicating with Artisan before Harper sold it to Wolsten?
>
>
> Frans
>
>
>> Begin doorgestuurd bericht:
>>
>> Van: "Randy(a)BuckeyeCoffee.com" <Randy(a)BuckeyeCoffee.com>
>> Onderwerp: Doorst.: Account # RH0818162
>> Datum: 23 december 2016 21:46:10 CET
>> Aan: Frans Goddijn <frans(a)goddijn.com>
>> Kopie: Randy Harper <Randy(a)BuckeyeCoffee.com>, Randy Wolsten <randy(a)purissimocoffee.com>
>>
>>
>> Frans;
>>
>> Here are the screen shots. I use an older version of Artisan and have not seen the need to upgrade so the screens look a bit different but I did not see any setting wrong:
>>
>> If I’m not mistaken and Mr Wolsten can correct me. His software does not seem to register any temperature settings beyond (0 C ot 32F) on
>> computer. It appears the computer is not recognizing roaster. He tried changing USB cords (as we have had a bad cord every now and the) Plus he has changed the serial port setting but still no reading.
>>
>> thank you for your help!
>>
>> Randy HARPER
>>
>>>
>>> <Artisan Device Assignment settings.PNG><Artisan Modbus settings.PNG><Device Manager and Port Settings.PNG>
>>
>
>
> _______________________________________________
> Artisan-User mailing list
> Artisan-User(a)lists.einfachkaffee.de
> https://lists.mokelbu.de/listinfo/artisan-user
>
>
> _______________________________________________
> Artisan-User mailing list
> Artisan-User(a)lists.einfachkaffee.de
> https://lists.mokelbu.de/listinfo/artisan-user
Thanks!
Those screen snapshots look good, I can’t see anything immediately wrong.
"USB Serial Port COM6" is selected if I see it correctly. Are there other ports available? Are we sure this is the port where the PID is connected to? How do we know this?
So far it looks like the machine / PID is not functioning correctly, or would need to be checked.
You say USB cords have been swapped, but are you talking about RS232-to-USB converter like I mentioned in that blog?
http://kostverlorenvaart.blogspot.nl/2014/02/better-cable-more-monitoring.h… <http://kostverlorenvaart.blogspot.nl/2014/02/better-cable-more-monitoring.h…>
Can the Omron PID itself be swapped like the cables? If you have one that works well.
Is it the BC-5 roaster of $ 6,000 on this page?
http://www.buckeyecoffee.com/bc-coffee-roasters.html <http://www.buckeyecoffee.com/bc-coffee-roasters.html>
Was it communicating with Artisan before Harper sold it to Wolsten?
Frans
> Begin doorgestuurd bericht:
>
> Van: "Randy(a)BuckeyeCoffee.com" <Randy(a)BuckeyeCoffee.com>
> Onderwerp: Doorst.: Account # RH0818162
> Datum: 23 december 2016 21:46:10 CET
> Aan: Frans Goddijn <frans(a)goddijn.com>
> Kopie: Randy Harper <Randy(a)BuckeyeCoffee.com>, Randy Wolsten <randy(a)purissimocoffee.com>
>
>
> Frans;
>
> Here are the screen shots. I use an older version of Artisan and have not seen the need to upgrade so the screens look a bit different but I did not see any setting wrong:
>
> If I’m not mistaken and Mr Wolsten can correct me. His software does not seem to register any temperature settings beyond (0 C ot 32F) on
> computer. It appears the computer is not recognizing roaster. He tried changing USB cords (as we have had a bad cord every now and the) Plus he has changed the serial port setting but still no reading.
>
> thank you for your help!
>
> Randy HARPER
>
>>
>
